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At Melbourne Powered, we pride ourselves on delivering excellent customer service and support. Please do not hesitate to call or email us.
First check that your customer account has been successfully created. In your email account, check to see if you have an email from email@example.com with a subject line Customer account confirmation. If you have this email, you have successfully created a customer account. If you do not have this email, considering whether you have used a different email address or contact firstname.lastname@example.org to check if your account has been created from the backend.
Once you have confirmed your account email address, click on then enter the email address you used to create your customer account. You can reset your account password by clicking Forgot password?
If you are still having trouble logging into your account, please email email@example.com and we will get back to you within 24 hours.
Once you have added an item to your cart, click on then click ADD ORDER NOTES to add notes. These notes will appear on your order slip for our team. Please note that customers cannot add notes to orders at checkout.
Yes! We have recently started offering standard bike and e-Bike servicing at home. Our team will travel to your house and service your bicycle on the spot.
If you are interested in this service, please email firstname.lastname@example.org with: