Where is Melbourne Powered located?

We are located at 132 Union Road, Ascot Vale VIC 3032

What are your hours of operation?

Mon - Fri   8:00am - 6:00pm
Saturday   9:00am - 3:00pm
Sunday    10:00am - 2:00pm

PH Closed

How do I track my order?

You will be emailed your tracking number when your order has been dispatched (1 - 3 Business days from placing your order).

Can I get a bike delivered?

Yes you can!

Local Pickup

- Free

Local delivery

- 25KM from Melbourne Powered


- 100KM from Melbourne Powered


- 250KM from Melbourne Powered


Interstate delivery (TNT Shipping)



- QLD, SA & NT


- WA


Do you ship internationally?


Yes we can!

Email us at info@melbournepowered.com.au

with your postal code and we will reply with an estimated shipping time and cost.


Unfortunately, we are only able to ship bikes Australia-wide at the moment.

How often should I get my bike serviced?

After purchasing a new bike we recommend a service after 1 month because of initial wear.

Following this you should service your bike once every 3 months for a heavily ridden bike to once every 6 months for more infrequent use.stion

What kind of services do you provide?

We provide most E-bike and bike reated services including custom builds, wheel builds and E-bike conversions. Refer to our servicing page for more info. Alternatively, you can call us at 03 9088 2153 for an enquiry!

Do you offer E-bike conversions?

Yes we do!

E-bike coversions are our forte and we pride ourselves on being Melbourne's leading experts in E-bike conversions.

Call us in store today to enquire if your bike is suitable for conversion.

Alternatively you can email a picture of your bike at info@melbournepowered.com.au for an E-bike conversion request.

Do you hire out E-bikes?

Yes we do!

Refer to our E-bike hire page for more details!

What kind of bikes do you sell?

We sell E-bikes predominantly, but we can also sell non E-bikes upon request. Call us in store at 03 9088 2153 today to enquire!

I can't find a part or bike on website, can you order it in for me?

We msot certainly can!

Melbourne Powered has an extensive supplier network and should be able to order in your desired part or bike.

Call us in store at 03 9088 2153 for an enquiry or email us at info@melbournepowered.com.au.

The product I want is out of stock, when will it be back?

We work closely with our suppliers to carry stock from some of the worlds best brands, if you see an item out of stock please contact us and we'll try our best to get it for you.

Do you offer refunds or returns on purchases?

Yes we do!

Please refer to our refunds and returns policy for more information.

Do you offer payment plans?

Yes we do!

We offer Layby, Zip Pay and Zip Money payment plans!

What credit cards do you accept?

We accept all major credit cards including Visa, Mastercard, American Express.