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General FAQ's

Where is Melbourne Powered located?

We are located at 132 Union Road, Ascot Vale VIC 3032

What are your hours of operation?

Mon - Fri   9:00am - 5:30pm
Saturday   9:00am - 3:00pm
Sunday    Closed

PH Closed

How do I track my order?

You will be emailed your tracking number when your order has been dispatched (1 - 3 Business days from placing your order).

Can I get a bike delivered?

Yes you can!

Local Pickup - Free

Local delivery - 25KM from Melbourne Powered $50

- 100KM from Melbourne Powered $100

- 250KM from Melbourne Powered $250

Interstate delivery (TNT Shipping)

- NSW, ACT & TAS $100

- QLD, SA & NT $150

- WA $200

How often should I get my bike serviced?

After purchasing a new bike we recommend a service after 1 month because of initial wear.

Following this you should service your bike once every 3 months for a heavily ridden bike to once every 6 months for more infrequent use.